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INFORMATION SOCIETY SERVICES

EMERGENCY STATE PLAN
Emergency State Plan

Home Page Emergency State Plan
Emergency State Plan

Information processing systems in the context of emergency and contingency; It refers to the systems that enable intermediary institutions to carry out their activities in a normal manner, transmit and execute customer orders, carry out clearing and custody transactions, keep and track customer accounts, and transfer customer assets and cash.

Responsibility

U.Sinan DİNÇER is responsible for the implementation of the plan and his alternative is Yaşar SARIKAYA. All Strateji Menkul Değerler A.Ş personnel are responsible for the execution of the plan.

Purpose of the Plan

The purpose of this plan, emergencies and unexpected situations; To prevent the company from creating consequences that will adversely affect the normal operation of the company, to ensure that the usual services are continued during and after the emergency and unexpected situation. In the event of natural disasters, which will be evaluated within the scope of emergency and unexpected situations, the priority is to protect the life safety of personnel and customers.

In addition, System Crash, Power Outage, Fire, Earthquake, Sabotage, Air Conditioning Deterioration, Virus Entry into the System, Incorrect data from the Accounting Program used in the Financial, Operations and Clearing Transactions within the System and in which the records are kept, Hacker Attacks to our Website and thus to our Internet Branch are the main causes. constitute risk issues.

With this plan, backup scenarios that will minimally affect the current operation have been created and it is aimed to ensure the continuation of the systems with acceptable data loss prediction. Replications are made in two ways, inside the company and outside the company. Certain periods were determined according to the importance of the server and replication plans were made accordingly. Replication is made to the backup storage and servers within the company, and outside the company, it is made to our private network in Vodafone İzmir Datacenter.

If we take into account the time of the Last Replication and the Commissioning of the Backup System; A maximum of 180 minutes for RPO (Recovery Point Objective) and 120 minutes for RTO (Recovery Time Objective), ie 5 hours in total, is foreseen as a critical process.

General Operation

1) In our company (fireproof data safe), under the supervision of Doğan KAYA, the Information Technologies Department, and Seda KALELİ, the Financial Affairs and Operations Department, regarding financial statements and all kinds of records and valuable papers that we are obliged to keep in accordance with the current legislation, in printed and / or electronic media, external hard drives are kept in disk service in storage and internet environment.

2) Ensuring the continuity of the Information Technologies systems for the uninterrupted continuation of the intermediary institution's activities, taking their backups and keeping the electronic record backups in question for at least 5 years.

3) Regarding the supply and continuity of alternative communication channels with customers, on Information Technologies; Doğan KAYA, on Bonds and Bills; Cell phone numbers of Hülya ÜNLÜ, Feyza TANYEL on Stock Markets, Ufuk GÜCÜK on Derivative Transactions, Seda KALELİ on MKK and Takasbank Operations, Yaşar SARIKAYA on Financial Affairs will be announced on our company's website within the scope of the Emergency Plan. Hakan SAVAŞ and Hüseyin AKDOĞAN are responsible for logistics.

4) With regard to the supply and continuity of alternative communication channels with the intermediary institution and its employees, the home and mobile phone numbers of all the employees of the institution will be available to the personnel.

5) The brokerage house will announce the address of the alternative brokerage house when necessary.

6) In order to minimize the effects of the emergency and unexpected situation on the customer, our institution will publish the telephone numbers and necessary explanations that its customers can reach on the website and inform them via SMS if necessary.

7) When any change is required in the emergency and contingency plan and related procedures, this change will be approved by the board of directors of our company. and any existing contact information, including e-mail address, telephone and fax numbers, is kept by the Board, Borsa İstanbul, Merkezi Kayıt Kuruluşu A.Ş., İstanbul Takas ve Saklama Bankası A.Ş. and other organizations to be determined by the Board.

8) In case the brokerage house decides that it cannot continue to operate, regarding the access of customers to their accounts and the transfer of said accounts to another brokerage house; Money and shares will be transferred to an intermediary institution preferred by the customers. (here it is assumed that Borsa İstanbul, İstanbul Takas ve Saklama Bankası A.Ş, MKK, and banks continue their activities)

Measures Taken Against Possible Problems